Frequently Asked Questions

A Salon Space Membership is a customized hair care plan designed around consistent maintenance rather than one-off appointments.

Your plan supports:

• Hair health
   
• Color longevity
   
• Scalp integrity
   
• Predictable scheduling
   
• Simplified monthly investment

Memberships are billed monthly and include a minimum commitment period to allow proper results and scheduling consistency.

After the commitment period, memberships continue month-to-month and can be adjusted or canceled with proper notice.

Because your membership reserves dedicated time in our schedule:

• Missed or late-canceled visits do not roll over
   
• Membership pricing is based on planned usage
   
• Consistency is essential for results
   

If you anticipate a conflict, we always recommend rescheduling in advance whenever possible.

Membership visits are designed to be used within their scheduled cycle.

Unused visits typically do not carry over, as they impact:

• Stylist availability
   
• Scheduling flow
   
• Service planning
   

(Exceptions may apply in rare situations at management discretion.)

Memberships may be paused for:

• Medical reasons
   
• Extended travel
   
• Life circumstances
   

Pauses must be requested in advance and are reviewed on a case-by-case basis.

Absolutely.

As your hair goals change, your membership can evolve with you.
Our team is happy to recommend adjustments based on:

• Seasonal changes
   
• Length goals
   
• Color goals
   
• Lifestyle shifts
   

 Cancellations require notice per the membership agreement.
Any remaining services must be used before the cancellation date unless otherwise stated. 

Memberships focus on services and care planning.
Retail recommendations are customized and optional, based on your hair’s needs. 

Our front desk and stylists are always happy to help.
We want you to feel confident, informed, and supported.